Fulfillment & Delivery Policy

Effective Date: December 21, 2025

1. Purpose of This Policy

This Fulfillment & Delivery Policy (“Policy”) explains how digital products purchased through https://templatebazaar.net (the “Website”) are delivered to customers.

The Website is owned and operated by Blueprint Media, Ungarischer Weg 7, 37287 Wehretal, Germany (“Company”, “we”, “us”, or “our”), trading under the brand name TemplateBazaar.

TemplateBazaar operates exclusively as a digital marketplace. This Policy is intended to provide clear, transparent, and compliant information regarding digital delivery methods, delivery timing, customer responsibilities, and access conditions.

By completing a purchase on the Website, you acknowledge and agree to the terms outlined in this Policy.

2. Digital-Only Fulfillment

TemplateBazaar offers digital products only.

All products are delivered electronically
No physical goods are produced, packaged, shipped, or mailed
No physical delivery methods are used under any circumstances

3. Types of Digital Products Delivered

Digital products available on the Website may include, but are not limited to:

Website templates and layout files
Design assets, UI kits, and visual resources
Downloadable digital files in standard formats
Documentation, setup notes, or usage guides

The exact contents, scope, and file formats of each product are described on the corresponding product page at the time of purchase.

4. Delivery Method

After successful payment confirmation, digital products are delivered electronically through one or more of the following methods:

Instant download links displayed on the Website
Email delivery to the email address provided at checkout
Access via a customer account or secure delivery portal (where applicable)

The delivery method depends on the product’s format and technical requirements.

5. Delivery Timing

In most cases, digital delivery occurs immediately or shortly after payment confirmation.

In limited situations, delivery may be delayed due to:

Temporary technical issues
Scheduled maintenance
Manual verification or fraud-prevention checks
Email delivery issues outside our direct control

If delivery does not occur within a reasonable timeframe, customers should contact our support team for assistance.

6. Delivery Confirmation

Delivery is considered complete once access to the digital product has been successfully granted.

This applies regardless of whether the customer downloads, opens, or uses the files.

Delivery confirmation may include system access logs, download records, or email delivery confirmation.

7. Customer Responsibilities

Customers are responsible for:

Providing an accurate and accessible email address during checkout
Ensuring compatibility with the provided file formats
Checking spam or junk folders for delivery emails
Downloading and securely storing purchased files

TemplateBazaar is not responsible for delivery issues caused by incorrect contact information or customer-side technical limitations.

8. Access Duration

Unless otherwise stated on the product page, digital products are provided on a one-time delivery basis.

We do not guarantee indefinite access to download links. Customers are strongly encouraged to download and securely store their files promptly after delivery.

9. Re-Delivery Requests

If a customer loses access to purchased files due to device failure, deletion, or other customer-side issues, re-delivery may be provided at our discretion.

We reserve the right to limit or refuse re-delivery requests, particularly where repeated requests indicate misuse or abuse of our systems.

10. Technical Assistance

Our support team may provide reasonable assistance related to:

Accessing delivered files
Resolving basic download issues

Support does not include customization, installation, implementation, training, or technical consulting unless explicitly stated on the product page.

11. Compatibility & Usage

Customers are responsible for ensuring their systems, software, and tools are compatible with the digital formats provided.

We do not guarantee compatibility with third-party platforms, software, or environments unless explicitly stated in the product description.

12. Failed Delivery

If we are unable to deliver a purchased product due to a verified system error on our side, we will take reasonable steps to resolve the issue or provide appropriate remediation.

13. Intellectual Property

All delivered digital products remain the intellectual property of TemplateBazaar or its licensors.

Delivery of a product does not transfer ownership rights beyond the license expressly granted to the customer.

14. Abuse of Fulfillment Systems

We reserve the right to restrict access, deny re-delivery, or refuse future service if abuse of our delivery systems or support channels is identified.

15. Changes to This Policy

This Fulfillment & Delivery Policy may be updated from time to time. Any changes will become effective upon posting to this page.

16. Contact Information

For questions related to digital delivery or access, please contact:

📧 support@templatebazaar.net